
If an application has regressed in functionality, a bug report should be filed on that application. A regression occurs when a function worked in a previous release, but is not working in the latest release. In most cases, this type of report will be filed by those who have previous experience and may be testing beta quality software. There are, however, situations where a user needs to report an issue with an application that isn't working right, but isn't crashing. The following procedures will help:
Filing non-crash related bug reports for KDE™ applications is done with a web browser using https://bugs.kde.org/.
Register first
To report a bug, one must register for an account on the bug tracker. KDE™'s bug tracker is located at https://bugs.kde.org/.
Procedure 3. Filing a bug report without a crash
In a web browser, go to https://bugs.kde.org/ and either create a new account or log in. Once logged in, the following page will be presented:
Report New Wish or Bug link in the top right-hand corner of the page to start the process of filing the bug report. The following page will be presented:
the
button. The following page will be presented:
the
Select the proper KDE Version (required) and the Distribution Method (Should be Ubuntu Packages) from the drop-down menus. the button when finished with the selections. The following page will be presented:
If the application being reported is in the Application list, select it and press the button. If the application is not in the list, skip to the next step.
Under the Find section in the Application list, fill in the Keyword Search text box with the application being reported. It should look similar to the following image:
If the application is located, a page will be displayed similar to the previous one with the application highlighted.
button. The following page will be presented:
the
In the Summary text box, enter the summary with information similar to the example under the text box. Select Linux in the Operating System drop-down menu. When completed, the button. The following page will be presented:
If a duplicate report is found, click on that report ID to view the report. If it is a duplicate and more information is needed, then enter text into the large text box confirming it. If more information is not needed, nothing needs to be entered. If no duplicate reports are found, button. The following page will be presented:
the
The Severity (required) drop-down menu should display the Bug - Bug report (no crashes) option. In the Long Description in English (required) text box, enter all information pertaining to the bug report. When completed, the button. The following page will be presented:
Congratulations on making a successful non-crash-related bug report! Identifying and reporting bugs are essential to improving Kubuntu and KDE™. Some emails may be sent to the registered address to update progress or to allow developers to get additional information about the bug.
Filing non-crash-related bug reports in non-KDE™ applications can be done either by going to https://bugs.launchpad.net/ubuntu/+filebug in a web browser or by using the Apport bug reporting application. The following procedure will demonstrate the use of Apport as this is the recommended way of filing Ubuntu or non-KDE™-related bug reports:
Procedure 4. Filing a bug report without a crash
Open KRunner, the KDE™ run command interface, by pressing Alt+F2.
In the KRunner dialog, enter
apport-bug -p PROGRAM_NAME
. Replace PROGRAM_NAME with the name of the program the bug report is for. Press Enter when complete. The following dialog will be presented:
When the collection of information has been completed, the following dialog will be presented.
button to see details of the report to be followed. The following dialog will be presented:
the
button to send the report to the developers. The following progress dialog will be presented:
the
After the information has been uploaded, the web browser will open and display a page similar to the following:
After the bug data is processed, the following page will be presented:
Enter text that describes the bug into the Summary text box. When finished, the button. The following page will be presented:
Enter text in the Further information text box describing the bug in detail. When complete, the button. The following page will be presented:
Congratulations on making a successful non-crash related bug report! Identifying and reporting bugs are essential to improving Kubuntu. Some emails may be sent to the registered address to update progress or to allow developers to get additional information about the bug.